Get in Touch
Address
Contact Info
📞 Tel: +91-84381 66208 / 99433 33451
📧 Email: info@isqrstemhub.com
Terms & Conditions
Legal Framework
This document is an electronic record in terms of the Information Technology Act, 2000 and related rules, as amended. It is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules, regulations, Privacy Policy, and Terms of Use for accessing or using the domainhttps://www.isqrstemhub.com (“Website”), including its mobile site and mobile application (collectively, the “Platform”).
The Platform is owned and operated by I Square STEM Hub, a company incorporated under the Companies Act, 1956, with its registered office at Thekkenada, NH 66, Haripad,
Acceptance of Terms
By accessing, browsing, or using the Platform, you agree to be bound by these Terms & Conditions (“Terms of Use”), including applicable policies incorporated herein by reference.
Use of the Platform or services constitutes a legally binding agreement with the Platform Owner.
Any additional or conflicting terms proposed by you are expressly rejected.
These Terms may be modified at any time without notice; you are responsible for reviewing them periodically.
User Eligibility and Account
“You,” “your,” or “user” refers to any natural or legal person who registers on the Platform.
You agree to provide true, accurate, and complete information during registration and maintain the confidentiality of your account credentials.
You are responsible for all activities conducted under your account.
Use of Platform and Services
You use the Platform and services at your own risk. We do not guarantee the accuracy, timeliness, or suitability of any content or services.
You are responsible for independently assessing whether the services meet your requirements.
All Platform content—including design, layout, graphics, and text—is proprietary to us. Unauthorized use may result in legal action.
Charges and Payments
You agree to pay all applicable charges associated with using the services.
Prohibited Activities
You agree not to use the Platform or services for:
Any unlawful, illegal, or prohibited purposes under Indian or local laws.
Activities that violate the rights of others, including intellectual property rights.
Third-Party Links
The Platform may contain links to third-party websites. Accessing these links is at your own risk, and you will be governed by their terms of use and privacy policies.
Transactions
Initiating a transaction on the Platform constitutes a legally enforceable contract with the Platform Owner.
You agree to indemnify and hold harmless the Platform Owner, affiliates, group companies, officers, directors, agents, and employees from any claims, penalties, or losses arising from your breach of these Terms, Privacy Policy, or applicable law.
Limitation of Liability
The Platform Owner is not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, loss of data, or other economic losses.
Liability shall not exceed the amount paid by you for the services giving rise to the claim or Rs. 100, whichever is less.
Neither party is liable for failures caused by force majeure events beyond their control.
Governing Law and Jurisdiction
These Terms are governed by the laws of India.
All disputes arising from these Terms are subject to the exclusive jurisdiction of the courts in Alappuzha, Kerala, India.
Communication
All concerns or communications regarding these Terms must be sent via the contact information provided on the Platform.
Privacy Policy
Introduction
This Privacy Policy describes how I Square STEM Hub and its affiliates (collectively, “we,” “our,” or “us”) collect, use, share, protect, or otherwise process your personal data through our website [https://www.isqrstemhub.com] (the “Platform”).
You may browse certain sections of the Platform without registering. We do not offer any products or services outside India, and your personal data will primarily be stored and processed in India.
By using the Platform, providing your information, or availing any product/service, you expressly agree to:
Be bound by this Privacy Policy, the Terms of Use, and any applicable service/product terms and conditions;
Be governed by the laws of India, including laws applicable to data protection and privacy.
If you do not agree, please do not use or access our Platform.
Collection of Personal Data
We collect personal data when you use the Platform, services, or interact with us. This may include:
Personal details such as name, date of birth, address, phone number, and email;
Proof of identity or address documents;
Sensitive personal data with your explicit consent, including bank account or card details, or biometric information for certain Platform features.
You may choose not to provide certain information by refraining from using specific services or features.
We may also collect information about your behavior, preferences, transactions, and interactions on the Platform or with third-party partners. Note that third-party partners’ privacy practices are governed by their own policies.
Security reminder: Do not share PINs, passwords, or sensitive banking information in response to unsolicited emails or calls. Report suspicious activity to law enforcement immediately.
Use of Personal Data
We use personal data to:
Provide and fulfill the services you request;
Assist sellers and business partners;
Enhance user experience and resolve issues;
Inform you about offers, products, services, and updates;
Customize your Platform experience;
Detect and prevent errors, fraud, or illegal activity;
Enforce our Terms and Conditions;
Conduct marketing research, surveys, or analysis;
Any other purpose communicated at the time of collection.
Access to certain services may depend on granting permission for data use.
Sharing of Personal Data
We may share your personal data:
With our affiliates or group entities for service delivery and marketing (unless you opt out);
With third-party partners, service providers, logistics partners, payment processors, and reward programs to deliver our services;
With government authorities or law enforcement as required by law, court orders, or in good faith to protect rights, property, or safety.
All third-party sharing is done under agreements that require compliance with applicable privacy laws.
Security Measures
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. Data transmission over the internet cannot be guaranteed to be 100% secure, and you acknowledge these inherent risks. Users are responsible for safeguarding their login credentials.
Data Retention and Deletion
You may request deletion of your account via your profile settings or by contacting us at info@isqrstemhub.com.
Deletion may be delayed in case of pending claims, shipments, or legal obligations.
Personal data will be retained only as long as necessary or as required by law.
Anonymized data may be retained for analytics, research, or fraud prevention.
Your Rights
You have the right to:
Access, correct, or update your personal data through the Platform;
Withdraw consent for data processing by contacting the Grievance Officer at info@isqrstemhub.com with the subject “Withdrawal of consent for processing personal data”.
Withdrawal may limit access to certain services and will be handled according to applicable laws and our Terms of Use.
Consent
By using the Platform or providing personal data, you consent to its collection, storage, use, and disclosure in accordance with this Privacy Policy. If providing personal data of others, you confirm that you have authority to do so.
We may contact you via SMS, calls, email, or instant messaging for purposes described in this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated as required under Indian laws.
- Refunds are not applicable.